How Haven is using Eskuta across nine UK holiday parks
Case study

How Haven is using Eskuta across nine UK holiday parks

Haven runs 18 Eskuta SX-250s across nine UK holiday parks — on-site takeaway delivery, grocery runs to pitches and lodges, and guest bike hire, all in park livery.

13 June 2022 · Eskuta

When you're running a holiday park — or nine of them — the logistics of on-site mobility add up fast. Food delivery, grocery runs, guest services, bike hire. Petrol vehicles are expensive, slow to insure, and hard to brand consistently. Haven, one of the UK's largest holiday park operators, found a better way.

Haven recently took delivery of 18 Eskuta SX-250 e-bikes across nine of their UK sites, making them one of the largest single operators running Eskuta as part of their guest experience infrastructure.

Two Haven-branded Eskuta SX-250 e-bikes ready for on-site delivery
Haven's branded SX-250 delivery bikes, deployed across nine UK holiday park sites.

How Holiday Parks Use the SX-250

The SX-250 fits naturally into the holiday park environment in several distinct ways, and Haven's rollout covers more than one of them.

On-site food and takeaway delivery. Most larger parks offer some form of on-site takeaway — for holidaymakers and, in some cases, for customers in the surrounding area. The SX-250 delivery model, fitted with a lockable cargo box, gives parks a cost-effective and zero-emission way to run that service at scale without the running costs of a car or moped.

Grocery delivery to guests. Parks with an on-site shop have used the SX-250 to offer grocery delivery directly to pitches and lodges — a guest convenience that's difficult to offer sustainably any other way.

Guest bike hire. Some parks have chosen the SX-250 leisure model as part of a bike rental scheme, giving holidaymakers a way to explore the local area. The moped-inspired design and full electric assist make it a more appealing hire option than a conventional pedal bike.

Custom Branding

Both the delivery and leisure models can be fully custom branded — panels finished in the park's own colours and livery. For a business like Haven, where brand visibility matters across a large physical site and beyond its perimeter, this is a meaningful benefit. Every delivery and every ride is a branded touchpoint.

In Their Own Words

Man stood next to a Haven-branded Eskuta SX-250 electric bike
The SX-250 in full Haven livery — custom branded for on-site and off-site visibility.

"We know that Holiday Park Operators require flexible solutions to their mobility needs. The SX-250 offers this freedom of motion in an affordable, cost-effective and sustainable package. Importantly, our bikes can be completely custom branded meaning your brand is always on display wherever the bike goes."

— Ian O'Connor, Managing Director, Eskuta

What It Costs to Run

  • About 40p per charge — a full charge takes 6–7 hours and costs about 40p at the standard rate
  • 40–50 miles range (64–80 km) per charge — more than enough for a full day's on-site operation
  • No compulsory insurance — the SX-250 is EAPC-classified, so no vehicle insurance is required by law, and commercial cover is available if you want it
  • No road tax, no MOT — as a legally classified electric bicycle, neither applies
  • No licence required — riders aged 16 and over for delivery; 14 and over for leisure use

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Every Eskuta is built to these rules, not around them. 250 W, assistance to 15.5 mph, working pedals — and a signed Declaration of Conformity with every bike.
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