How do I charge my Eskuta?
It’s really easy!
1) Plug the adaptor directly into the charging socket on the scooter and connect to a standard 13-amp socket outlet and charge away.
How accurate is the range quoted?
Mileage range quoted is an average and is dependent on the weight of the rider, the weather conditions, terrain gradient and how the bike is ridden. Some riders achieve higher as well as lower mileage range than quoted.
How many times can the battery be charged?
Our lightweight Lithium-Ion battery can be charged approximately 800 times, which is more than twice the number of an equivalent lead acid battery.
Can I buy another battery so that don’t run out of charge?
Yes, you have the option in the ‘check-out’ area to buy another battery and effectively double your range. Don’t forget that you can also order a handy carry case for your battery too!
Can I test-ride my Eskuta before I buy?
Yes, you can. You can come to our head office and manufacturing centre in Nuneaton, which is in the Midlands. Alternatively, we do have re-sellers around the country, so please call us on the number below and we can recommend a reseller that is local to you. If you travel to us and purchase an Eskuta product, we will reimburse your travel costs up to a maximum of £50. If travelling by public transport we will require copy receipts of your travel expenses. We are more than happy to collect you from the local train station. Just telephone us on 024 76 350150 or email us oninfo@eskuta.comand book in your test ride.
How is a KS-350 scooter delivered?
If you’re buying directly from Eskuta then we will deliver your new Eskuta directly to your door. Bikes are delivered fully assembled and charged, ready to ride. All bikes undertake a PDI or ‘Pre-Delivery Inspection’, so you can be sure your Eskuta reaches you in perfect order.
If you’re buying your bike through a local approved Eskuta dealership then you can expect exactly the same service as buying your Eskuta directly, only with the added benefit of being close to you. Your local dealership will deliver your new Eskuta free of charge if you’d like, but there’s more chance of you wanting to pick it up and get out riding.
What is the Delivery Lead-time?
Delivery is dependent upon your location; we always try to get your Eskuta to you as quickly as possible. Each Eskuta is built to order, so that’s especially for you and each order has a ‘Pre Delivery Inspection (PDI) and test ride to ensure your Eskuta is perfect.
Manufacturing usually takes 7 – 10 days, so we quote 14 days for delivery. On most occasions, it usually a little bit quicker.
Is the KS-350 Legal to Ride on the road?
Currently, you can legally buy an eScooter, but you can't ride it on the UK public road, cycle lane or pavement. The only place an eScooter can be used is on private land, with the permission of the landowner.
However, you may have seen electric scooter trails around the UK. We are confident that in 2021 eScooters will be made legal to use on the road and in cycle lanes (and we have it on good authority).
We're also aware of the specification for the legalisation of eScooters and the KS-350 has been designed to meet these regulations So, you can be sure that when the law does change, you can get on the road on your KS-350 legally.
Do you stock spare parts for Eskuta’s?
Yes, we carry every single part of an Eskuta in stock so you can be assured if you need to replace a part, the chances are we can get it to you within a couple of days. If you need a part, just call our sales-line.
How safe is an Eskuta KS-350?
The KS-350 is built to exacting standards with a host of safety features as standard. As with all motorised vehicles, there a risk when riding them. We recommend that you always wear a helmet and follow the safe riding guide in the Owner's Manual.
