Frequently Asked Questions About Electric bikes

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Question: Charging your Eskuta eBike

It’s really easy!

There are 2 ways:

1) Plug the adaptor directly into the charging socket on the bike.


2) Simply remove your lightweight lithium-ion battery and take it in your home, school, university, work or anywhere with a standard 13 amp socket outlet and charge away.

Learn more here.

Question: SX-250 or SX0250d?

The key difference between the SX-250 and SX-250d is the 'd' model is for delivery services; it comes fully equipped with a Rear Carrier Box, Technology Bar with GPS Holder, and USB charging port as standard.

Question: Do I need Insurance?

No insurance needed for the SX-250 eBike model, however the SX-800 eMotorcycle doesn't meet the EAPC rulings due to it's greater speed.

We would always recommend having insurance for your vehicle.

Question: How many times can the battery be charged?

Our lightweight Lithium Ion battery can be charged approximately 1,000 times, which is more than twice the number of an equivalent lead acid battery.

Question: Can I buy another battery so that don’t run out of charge?

Yes you have the option in the ‘check-out’ area to buy another battery and effectively double your range.

Question: How accurate is the range quoted?

Mileage range quoted is an average and is dependent on the weight of the rider, the weather conditions, terrain gradient and how the bike is ridden. Some riders achieve higher as well as lower mileage range than quoted.

Question: Can I test-ride an Eskuta SX-250 before I buy?

Yes you can. You can come to our head office and manufacturing centre in Nuneaton, which is in the Midlands. Alternatively we do have re-sellers around the country, so please call us on the number below and we can recommend a dealer that is local to you.

We are more than happy to collect you from the local train station.

Just telephone us on 024 76 350150 or email us on and book in your test ride.

Question: What is the Delivery Lead-time?

We currently quote 3-4 weeks for delivery. Delivery is dependent upon your location; we always try to get your Eskuta to you as quickly as possible. Each Eskuta is built to order, so that’s especially for you and each order has a ‘Pre Delivery Inspection (PDI) and test ride to ensure your Eskuta is perfect.

Question: Do you stock spare parts for the Eskuta SX-250?

Yes, we carry every single part of an Eskuta in stock so you can be assured if you need to replace a part, the chances are we can get it to you within a couple of days. If you need a part, just call our sales-line.

Question: How safe is an Eskuta SX-250?

The SX-250 is built to exacting standards with a host of safety features as standard. As with all motorised vehicles, there a risk when riding them. We recommend that you always wear a helmet and follow the safe riding guide in the Owner's Manual.

Question: What are the UK laws on EAPC's (eBikes / Electric bikes)?

As a market leader in Pedelec transport and EAPCs (electrically assisted pedal cycles) we work closely with organisations such as the MCIA (Motorcycle Industry Association), LEVA UK (Light Electric Vehicle Association) and many more to solve the requirement for a mode of transport that runs efficiently, is powered on clean energy and offers great cost savings.

What does this mean for you?
It means when you purchase one of our electric bikes you are not required by law to:

  • Register the vehicle
  • Have a license
  • Pay road tax
  • Pay insurance (for peace of mind we still recommend insuring your vehicle as a bike with our preferred partner Laka Insurance

For more information, click here.